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 | MARKETING at the SPEED of THOUGHT... | | Welcome | | About Us |  | FAQ's | | Services | | Contact Us |
FAQ's Email can help you effectively build your business or organization in this challenging economy.Q: How do I get my customers’ email addresses? A: As part of your initial setup we will work with you to determine an attractive sign up promotion for your business. Q: What happens to my customers’ email addresses once I have collected them? A: We stop by your place of business and pick them up. We maintain a personal relationship with our clients, no different than we expect you to treat YOUR customers. Q: What happens to my customers' email addresses once you pick them up? A: We then set up and enter them into a database. We do that for you. Q: I am computer illiterate, will your services work for me? A: Absolutely, Best of all your email marketing service works even without a computer or website. Q: How quickly can I grow my email list? A: Your email list will grow as fast as your team is committed to asking your customers for their email addresses and the strength of your initial sign up incentive. It is not unusual to capture 10, 20 or 30 names per day. You can be sending your first email promotion in less than two weeks. Q: I already have a customer Email list. Can you import it? A: Your existing email list can easily be added to your new email database. Q: Do I have access to the email database of my customers? A: You will have access to your email list. You can view, add, edit, and copy your email list at anytime as long as you are a current customer. We can give you a file of the information anytime you ask. Q: Who owns the names? A: You, the business owner does. All the information you collect is strictly confidential, will be used only for the purpose of your business, and will not be shared with anyone for any reason. Q: How do I know what to tell you what I want to promote in my email campaign? A: Remember, we are the experts - we will meet with you and discuss the information you need to communicate and the promotions you want to run. We create an email message that is custom to your location. Our marketing experts will write the subject line and text so your message gets opened and drives results. Your message is designed to be easily read by multiple email providers and even mobile devices. Q: How will I know my email messages are working? A: Every email campaign is tracked. We will give you reports that will show you who opened your message and what promotions interested them the most. You will also be able to compare multiple email campaigns over time and see which promotions have worked the best or what information interested your customers the most. Q: What kinds of businesses benefit from email marketing? A: If your business depends on repeat customers that will do business with your company every three months or less, you will benefit from email marketing. Large chain Restaurants, Retail Stores and Service Businesses have been using email marketing for the past several years. Our service makes it easy and affordable for small businesses like yours to email market to your customers. Q: How is email marketing better than local advertising? A: Email marketing is the only method that allows you to communicate regularly with your customers. Advertising, while necessary to attract new customers, is very costly to put promotions in your customers’ hands. Advertising is ineffective announcing new products and services to your customers or other information such as events or new locations. According to the Direct Marketing Association (DMA), for every $1 spent on email marketing you can expect an estimated $48 return on investment! Q: There are a lot of do-it-yourself email companies, what makes 'onelineltd' different? A: Our service is designed for busy small business owners that don’t have the time for computers or the staff to input email addresses and create the regular email campaigns. If your time is better spent with your employees and customers growing your business than working on your computer, then our services are for you. Q: Do you supply email lists for my local market? A: Our service is strictly an opt-in email service. We will only want to send email messages to your customers that have signed up. Sending unsolicited email is considered SPAM which you do not want to associate your business with. We can also not support the import of any email list that you have purchased. Q: Can my customers accuse me of spam? A: No, your customers are asking to be in your Email Club when they fill out the form and to receive your promotions.In addition every e-mail we send has a one click unsubscribe link at the bottom. Q: How do I know if I'm getting a good deal? A: Please compare our packages to any newspaper ad, direct mail coupon or yellow page advertisement
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 | MARKETING at the SPEED of THOUGHT... | | Welcome | | About Us | | FAQ's | | Services | | Contact Us |